Unclassified - Torrance, CA

posted 28 days ago

Full-time - Entry Level
Torrance, CA

About the position

This entry-level position in Torrance offers an excellent opportunity to kickstart a career in Marketing and Business. The role focuses on providing superior customer service while processing purchase orders and addressing customer inquiries. The company emphasizes a strong training program to support new employees in their professional development.

Responsibilities

  • Provide consistent, superior customer service in processing purchase orders and customer inquiries.
  • Participate in all order and data entry functions and related customer service issues.
  • Communicate daily with customers via phone, email, fax, and in-person as needed.
  • Review and correct work for oneself and co-workers as necessary.
  • Solicit sales of new products and accessories whenever possible.
  • Interact with internal departments and assist sales engineers as needed.
  • Enter and maintain accurate documentation and files on customers, distributors, and potential customers.
  • Assist the Accounts Receivable Department in collecting delinquent payments as requested.

Requirements

  • Strong communication skills, both verbal and written.
  • Ability to work collaboratively in a team environment.
  • Attention to detail and accuracy in data entry.
  • Basic understanding of customer service principles.

Nice-to-haves

  • Experience in a customer service role is a plus.
  • Familiarity with order processing systems.

Benefits

  • Comprehensive training program for career development.
  • Equal employment opportunity employer.
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