JIRA Administator

Atlas Technologies•North Charleston, SC

1d•Hybrid

About The Position

Atlas Technologies is seeking a JIRA Administrator to assist our government customer in the development and implementation of a new JIRA solution to be implemented across the portfolio. Our ideal candidate is well versed in identifying customer and client needs while managing a dynamic project from the ground up. This position will serve as a lead JIRA Administrator with Engineering/Architecture skills supporting solutions, design ideas, implementation, sustainment, and improvement of a JIRA solution used by more than 500 government users. Our JIRA Administrator will work directly with the government Operations Lead and will be accountable for implementing design ideas and guiding decisions makers on best courses of action, risk mitigation, and provide regular updates while providing exceptional customer services. They will also participate in key business meetings and support the preparation, review, and presentation of project status briefs. Our JIRA Administrator will be an attentive, discerning, dynamic, and innovative. In this role, you will work closely with government and industry partners and use resources and technologies to deliver an exceptional customer experience. You will also assess risks, anticipate bottlenecks, manage escalations, collaborate with resources, and balance business needs and technical constraints to maximize business benefit. Apply your technical skills to ensure successful delivery of innovative solutions for the US Navy, National Information Warfare Center (NIWC) partnership. You’ll be based at Atlas Technologies facility in beautiful Charleston, SC. This position is eligible for REMOTE candidates within the residents in AL, CA, CT, FL, GA, KS, KY, LA, ME, MD, MA, NC, NJ, OR, RI, SC, TX, VA, DC, WV. Onsite/Hybrid is preferred. Travel: up to 10%

Requirements

US Citizenship
Possession of, or the ability to obtain and maintain a Department of Defense (DoD) Secret Level Security Clearance
5+ years of JIRA Administration Experience
Expert level Atlassian tool administration knowledge with Jira and Confluence
Understanding of Web Technologies (Cloud/Amazon Web Services, JQL, SQL, HTML, Python, JavaScript, Java, PHP)
Strong analytical skills
Excellent verbal and written communication skills
Strong collaboration skills and ability to work with technical and non-technical stakeholders
Expertise within Microsoft Office products (Word, Excel, PowerPoint, Project, Visio); to include building POAMs within MS Project or in other relevant applications (intermediate to advanced)
Superior attention to detail
Exceptional multi-tasking skills
Strong analytical and interpersonal skills

Nice To Haves

5+ years of computer programming experience, including RESTful API services
Ability to write custom JQL queries
Microsoft SQL Server or MySQL Database administration skills
Jira Administration for Cloud certification
Jira Board Configuration certification
Managing Jira Projects in Cloud certification

Responsibilities

Work cross-functionally to solve problems and implement changes.
Work closely with government leads to ensure timely completion of deliverables with focus on meeting project commitments and quality control.
Provide application support for Jira and Confluence, to include: Work with business users to evaluate plug-ins, determine licensing needs, perform testing, installation, configuration, and maintenance of plug-ins
Utilize design skills to define Jira workflows, automation, and related screen schemes for complex and high impact projects
Work with business users to determine best practices and implement agreed-upon and approved standards across Jira enterprise
Implement custom XML-based Jira gadgets
Create Jira projects, queries, and reports as required
Support Jira and Confluence users with creation of their project spaces, boards, plans, and dashboards
Create and maintain Jira standards documentation
Develop and maintain integrations between JIRA, PowerBi, and other systems
Define, communicate, and deliver on project milestones, deliverables, and service levels
Measure project performance to stay within established timelines, while providing exceptional quality.
Practice, instill, and implement Atlas' core values, vision, and goals to maximize the contribution to the company's key product and service offerings.
Work with clients and customers to assess their needs, provide information or assistance, resolve their issues, and/or exceed their expectations