Janitorial Supervisor, 2nd Shift

Cushman & Wakefield - Boston, MA

Full-time - Mid Level

Boston, MA

Real Estate

About the position

The Janitorial Supervisor for the 2nd Shift at C&W Services is responsible for overseeing custodial operations within assigned buildings. This role involves managing a team of employees, ensuring that cleaning services meet customer specifications, and maintaining high standards of quality and safety. The supervisor will report directly to the Janitorial Manager and will play a key role in employee training, scheduling, and customer relations.

Responsibilities

• Assist in managing the overall activities of a project(s) and supervise the project crew.
• Coordinate services activities for assigned buildings, ensuring compliance with customer specifications.
• Maintain and monitor work schedules of all shift personnel, including preparation and submission of weekly payroll time sheets.
• Establish and maintain work performance standards.
• Conduct quality assurance checks and manage materials inventory and equipment usage, including key controls.
• Provide snow removal services as needed.
• Resolve on-site service delivery problems.
• Participate in ongoing management and technical skills development training programs, including safety training.
• Conduct orientation for new employees and develop their skills and abilities.
• Set up conference rooms and assist with internal moves as needed.
• Maintain effective ongoing customer relations.
• Perform other duties as assigned.

Requirements

• One to three years of supervisory experience.
• Up-to-date knowledge of cleaning practices and procedures.
• Excellent verbal and written communication skills.
• Ability to interact effectively at all levels.
• Fluent in English and Spanish.
• Motivated individual and proactive.
• Background check required.