Stony Brook University - Stony Brook, NY
posted about 2 months ago
The ITSM Support Specialist is responsible for the day-to-day support and service delivery of Enterprise Service Management (ESM) deliverables to the Division of Information Technology (DoIT) and other departments at Stony Brook University. This role involves collaborating on the architecture, configuration, and implementation of various applications within the ITSM instance, ensuring optimal customer service, and maintaining the operational integrity of ITSM applications.
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