DAZN - New York, NY

posted 1 day ago

New York, NY
Professional, Scientific, and Technical Services

About the position

Working as part of the Global IT Operations team, the IT Technician's day-to-day activities will include employee onboarding and offboarding, managing and maintaining the office endpoints including video conferencing, support of office tech and AV systems and supporting the wider global team in the delivery of projects. You will also provide remote support for our satellite offices in the US and Canada. This role is based in New York.

Responsibilities

  • Oversee the day-to-day IT operations of your site, ensuring office standards set out in our Global Technology Blueprint
  • Provide executive and VIP support
  • Fulfil employee service requests
  • Set up workstations with necessary equipment e.g. monitors and peripherals
  • Support Central TechOps teams with remote hands activities, projects and general 1st line support
  • Ensure security and privacy of networks and computer systems
  • Update knowledge base and provide training and guidance when needed
  • Manage and maintain stock levels according to the needs of the site
  • Install hardware and software, working along with the business to gather requirements
  • Perform troubleshooting to diagnose issues and carry out appropriate remediation
  • Maintain records/logs of repairs and fixes and maintenance schedules

Benefits

  • Access to DAZN
  • Up to 15 days of paid time off
  • 9 days of annual leave
  • Health benefits (including dental & eye care)
  • Generous sick time package
  • Short and long-term disability coverage
  • Parental leave offering
  • Personal insurances (basic life term and personal accident)
  • Access to a 401(k) retirement plan
  • Family friendly community
  • Free access for you and one other to our workplace mental health platform app (Unmind)
  • Learning and development resources
  • Opportunity for flexible working
  • Access to internal speaker series and events
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