This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
IT Systems Specialist- Year Round
Winter Park Resort - Silverthorne, CO
posted about 1 month ago
About the position
The IT Systems Specialist (ITSS) at Winter Park Resort plays a crucial role in the IT Operations team, focusing on the administration and implementation of core IT systems, including server, network, and cloud platforms. This position involves troubleshooting, maintenance, and support of various IT systems and equipment, ensuring efficient operation and service delivery to staff and vendors. The ITSS will also participate in strategic initiatives and project teams, contributing to the overall IT strategy of the organization.
Responsibilities
- Assist with the operation, installation, configuration, troubleshooting, and maintenance of server and network systems, computers, software, and related equipment.
- Serve as an escalation resource for day-to-day incident and support requests.
- Participate in Enterprise working groups and project teams to support local Resort and Alterra Enterprise strategic initiatives.
- Maintain records/documentation and complete reports and inventory control for IT assets.
- Develop and maintain a library of PowerShell scripts and code snippets at an intermediary level.
- Act as an escalation point for IT Support Specialists to resolve incident and service request tickets.
- Coordinate and maintain effective communication with all staff members and vendors.
- Ensure thorough and accurate documentation of computer systems and compliance with established standards.
Requirements
- High School diploma or equivalent required; College degree in Information Systems or related field desired.
- Minimum of 3 years' experience in the installation, maintenance, and repair of computers and related equipment and software.
- Minimum of 1 year's experience in the installation, maintenance, and repair of server and/or network systems.
- Strong technical skills and ability to troubleshoot problems.
- Experience with PowerShell and functional knowledge of scripting for Windows environments.
- Experience with desktop operating systems including Microsoft Windows and MacOS.
- Experience with setup and support of mobile devices including Windows mobile devices, iOS, and Android devices.
- Experience with low-voltage Category (Cat5e/Cat6) cabling, installation, termination, and troubleshooting.
- Experience with 802.11 wireless network architecture and maintenance.
- Experience with VoIP telephone systems and Microsoft Active Directory systems.
Nice-to-haves
- Experience with Linux/Unix server environments is preferred.
- Experience with virtual server environments including VMware ESXi and VM backup systems.
- Familiarity with cloud management systems and/or SaaS portals.
Benefits
- Free season pass to Winter Park and all Alterra Resorts
- Discounted friends & family tickets
- Medical, dental, vision, life, paid parental leave and more for eligible employees
- 401(k) plan with 100% company match - up to 4%
- Mental health resources for all employees
- Food & beverage and retail discounts
- Onsite employee childcare based on availability
- Discounted equipment rentals, pro-deals, and more
