IT Support Specialist

$100,000 - $122,000/Yr

SCOR SE - New York, NY

posted 16 days ago

Full-time - Entry Level
Hybrid - New York, NY
Insurance Carriers and Related Activities

About the position

We are seeking a dedicated IT Support Specialist to join our SCOR support team. The successful candidate will be responsible for providing comprehensive IT services to SCOR business users, including workstation deployment, printer service, and business application support.

Responsibilities

  • Provide comprehensive IT services to SCOR business users
  • Workstation deployment
  • Printer service
  • Business application support
  • All aspects of technical support service delivery
  • Take ownership of all kinds of IT service requests such as incidents, requests, changes, and problems

Requirements

  • BA/BS degree or equivalent work experience
  • Profound IT knowledge and troubleshooting skills
  • Experience in project management
  • Service oriented IT Support skills including upper Management level
  • Appropriate communication skill to the management, colleagues and end users
  • Good understanding of IT systems and business process flows
  • Strong competency in computer systems in a Microsoft environment including basic skills in back-office administration systems

Nice-to-haves

  • Experience with ITSM tool ServiceNow
  • Strong competency with market leading mobile communication devices
  • Experience in design and specification of IT systems or process flows

Benefits

  • Health insurance coverage
  • Life and disability insurance
  • Retirement saving plan
  • Paid holidays
  • Paid time off
  • Annual bonuses
  • Short- and long-term incentives
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