IT Security Attendant

General Motors • Milford, MI

2d • Onsite

About The Position

The Entry-Level IT Security Attendant is responsible for ensuring the security and integrity of IT systems within a high-security data center. The individual serves as a first line of defense against unauthorized access and helps maintain the integrity and safety of the organization's critical IT infrastructure. The role involves escorting and monitoring non-cleared personnel, ensuring compliance with security protocols and protecting against unauthorized access or observation of sensitive information.

Requirements

• Minimum of 1 year of IT experience and/or related IT schooling/certifications
• Certifications such as CompTIA IT Fundamentals or similar demonstrating a basic IT knowledge base
• Familiarity with IT hardware, networking fundamentals, and data center operations
• Ability to accurately log visitor access, maintain records, and report any discrepancies or security concerns
• Must strictly follow and enforce IT security protocols and access control policies
• Understanding the importance of confidentiality, particularly regarding proprietary or sensitive information managed within the datacenter
• Excellent verbal and written communication skills are essential for providing clear instructions and liaising with various teams
• A friendly yet professional demeanor is important for assisting visitors and providing a positive representation of the company
• Ability to work collaboratively with security, facilities management, and IT teams
• Must be capable of spending extended periods on foot and performing light physical tasks, such as escorting personnel over long distances within the facility
• Willingness to work flexible hour 3rd Shift, including potential shifts during off-peak or emergency situations
• Vigilance in monitoring and ensuring compliance with all access and safety procedures

Nice To Haves

• Technical diploma or entry-level degree in IT

Responsibilities

• Serve as an IT escort for non-cleared personnel, including contractors, maintenance teams, and visitors, within controlled access areas.
• Enforce security policies to prevent unauthorized access, logically and physically, to sensitive information.
• Always maintain positive control over escorted individuals and work being performed onsite.
• Ensure proper screening procedures are followed before granting access.
• Monitor, supervise, and document tools, materials, and equipment brought in and out of the secure areas.
• Secure worksites upon completion of tasks, verifying all non-cleared personnel have existed.
• Report any security incidents, lapses, or breaches in compliance to designated IT Operations and security personnel.
• Provide exceptional customer service to all individuals under escort, addressing their inquiries and concerns professionally and courteously.
• Conduct screening and verification of personnel entering sensitive areas.
• Maintain situational awareness of facility vulnerabilities and report concerns.
• Maintain a high level of alertness and vigilance to identify and assess potential security risks.
• Report any suspicious activities or incidents promptly.
• Coordinate with IT and security personnel to ensure adherence to security protocols for those entering the secured areas.
• Maintain an accurate daily roster of authorized personnel requiring escorted access.
• Evaluate and improve security escort procedures to enhance overall security posture.
• Adhere to and enforce security policies and procedures, ensuring that all activities are in line with the organization's security standards.
• Assist in hardware and cabling deployment activities

Benefits

• From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.
• Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed