IT Program/Project Manager

About the position

As a Manager in the Deloitte Technology-US (DT-US) Office of the CIO (OCIO) PMO team, you will play a key role in leveraging leading program and project management practices and methodologies to enable world-class delivery of our major internal technology programs. The DT-US PMO team is part of the Office of CIO (OCIO) and reports to the US OCIO Leader. The OCIO leads the development and implementation for technology strategy at Deloitte and drives the strategic initiatives to build market leading technology capabilities. DT-US powers IT for Deloitte's 175K+ professionals while supporting business priorities and transformational initiatives in areas such as AI, Cloud, and Cyber.

Responsibilities

• Drives cross-functional teams in the delivery of high-risk, complex programs/projects
• Leads program/project issue/risk management, remediation plans, and escalations across channels, studios/service areas for projects within assigned programs
• Lead and manage a diverse range of IT projects including software development, infrastructure upgrades, cloud migrations, system integrations, and data migrations
• Develops and demonstrates strong business knowledge of the assigned business units/portfolios/products
• Works with all stakeholders to identify and confirm necessary project and program resources throughout the project lifecycle
• Builds detailed program/project master schedules and promotes collaboration through identified team sites
• Oversees the activities of other PMO junior resources and offshore teams
• Conducts ongoing examination of projects within the program for compliance with established processes, project plans/schedules and budgets
• Maintains oversight and accountability for program performance including creation/review of key project delivery metrics
• Prepares and delivers regular, audience-specific communications/reports/dashboards
• Manages and tracks project/program budget/variance and takes corrective actions
• Proposes changes to project methodologies, frameworks, and promotes best practices for continuous process improvement
• Motivates and leads teams and fosters a mindset of collaboration and continuous process improvement
• Accountable for all applicable PMO related processes and methodologies and their proper and consistent execution on all projects

Requirements

• 6+ years of relevant experience in Project/Program Management working on large, complex, cross-functional IT initiatives
• 3+ years of experience managing full lifecycle SAFe/Agile projects
• 1+ year of people management experience overseeing and mentoring numerous other PMs, Project Coordinators, etc.
• 3+ years of project/program financial management experience
• Bachelor's degree in Computer Science, Business Administration or equivalent educational
• Ability to travel 0-10%, on average, based on the work you do

Nice-to-haves

• MBA or equivalent graduate degree preferred
• Hands on experience with Azure DevOps (ADO)
• Certified SAFe Scrum Master/Release Train Engineers (RTE) or equivalent
• Experience managing projects/programs in ServiceNow
• Minimum of 1 year of experience in a matrixed professional services firm OR consulting
• Excellent written and verbal communications skills and strong executive presence
• Strong commitment to professional client service excellence
• Proven success at mentoring and leading teams that are focused on exceptional client service
• Prior experience in or working for Executive Leaders and their respective offices/leadership teams
• Strong knowledge of leading-edge project management methodologies
• Understanding of Software Development Life Cycle (SDLC)

Benefits

• Discretionary annual incentive program
• Broad range of benefits offered by Deloitte