IT Executive Technical Support Specialist

PTS AdvanceBrentwood, TN
15h

About The Position

Details: Key Responsibilities: - Provides support for special events, board meetings, large webinars, and associated technology needs - Provides high-level technical support and advice to executives and other VIP user groups - Provides after-hours and on-call support for executives which may include evenings and weekends - Develops and maintains executive support documentation - Possesses working knowledge across a wide range of technology platforms (Windows, MacOS, iOS and Android) Functional Skills - Customer service - Communication - Business Processes - Computer Hardware Installation and Repair - Computer Software Installation and Repair - Documentation - Problem Solving - Relationship Management - Software Product Knowledge Minimum Education - Bachelor's degree, technical degree, or equivalent experience Minimum Experience - 2 years of related experience required #INDG

Requirements

  • Customer service
  • Communication
  • Business Processes
  • Computer Hardware Installation and Repair
  • Computer Software Installation and Repair
  • Documentation
  • Problem Solving
  • Relationship Management
  • Software Product Knowledge
  • Bachelor's degree, technical degree, or equivalent experience
  • 2 years of related experience required

Responsibilities

  • Provides support for special events, board meetings, large webinars, and associated technology needs
  • Provides high-level technical support and advice to executives and other VIP user groups
  • Provides after-hours and on-call support for executives which may include evenings and weekends
  • Develops and maintains executive support documentation
  • Possesses working knowledge across a wide range of technology platforms (Windows, MacOS, iOS and Android)
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