About the position
The Information Technology (IT) Director of Technical Services (DTS) provides strategic leadership and oversight of technical services and infrastructure capabilities for Central Peninsula Hospital, ensuring alignment with the organization's mission, vision, values, and person-centered philosophy. The DTS is responsible for delivering robust, reliable technical services-including service desk operations, technical support, and IT operations-while optimizing reliability, usability, interoperability, and regulatory compliance of infrastructure technologies such as networks, data centers, cloud environments, and disaster recovery systems. This role prioritizes exceptional infrastructure performance, user support, day-to-day resilience, user satisfaction, and effective support of IT service delivery and infrastructure management across the healthcare organization, while also driving technical service and infrastructure innovation, planning, cybersecurity, disaster recovery preparedness, and technology modernization initiatives. Additionally, the DTS leads the development and execution of proactive and reactive infrastructure cybersecurity plans to secure digital assets, including risk management, appropriate access, threat detection, and incident response, ensuring compliance with industry standards and best practices to safeguard sensitive data and systems. By fostering professional development, cultivating a collaborative environment, and empowering stakeholders, the DTS supports high-quality patient care, operational excellence, and a culture rooted in safety, integrity, compassion, service excellence, respect, and stewardship.
Requirements
- Bachelor's degree in Computer Science or Information Technology
- A Bachelor's degree may be substituted by demonstrated, progressively complex leadership experience in the IT field that have driven measurable results supported by relevant industry certifications and education.
- A minimum of 10 years of IT experience, including at least 5 years managing people and leading complex, large-scale IT initiatives, with demonstrated expertise in planning, leading, and implementing IT operations and digital strategies aligned across diverse business environments, preferably within healthcare.
Benefits
- Health Insurance: Comprehensive plans to keep you and your family healthy.
- Retirement Plans: Invest in your future with our competitive 403(b) options and employer contributions.
- Paid Time Off: Enjoy a generous PTO policy, including vacation and sick leave.
- Professional Development: Opportunities for growth through training, workshops, and more.
- Additional Perks: Employee wellness programs, discounts, and much more!
