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Gama-1 Technologies - Chevy Chase, MD
posted about 1 month ago
The IT Business Analyst III will lead the establishment of a customer-centric Service Desk for an enterprise cloud project. This role involves collaboration with various stakeholders to ensure effective handling of technical requests and issues, while also developing and implementing Service Desk operations within an agile framework. The ideal candidate will have a strong background in service delivery, problem-solving, and customer service, thriving in a fast-paced remote environment.
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