IS Application Analyst - Epic Cadence, GC/Prelude

South Shore Health - Weymouth, MA

Full-time - Mid Level

Remote - Weymouth, MA

Hospitals

About the position

The Epic Cadence Applications Analyst will be responsible for developing workflows, system configurations, and training staff on Epic Cadence, Grand Central, and Prelude applications. This role is crucial for ensuring the effective use of these applications within the healthcare system, enhancing operational efficiency, and providing ongoing support to users. The position offers flexibility in work location, allowing for in-office, hybrid, or fully remote arrangements for candidates residing in Massachusetts.

Responsibilities

• Develop workflows, system configurations, change documentation, and training staff on Epic Cadence, Grand Central, and Prelude applications functionality
• Analyze procedures and problems within manual/automated health care systems; report findings and recommend options for resolutions
• Formulate system scope and objectives
• Act as a liaison with all areas of the hospital, conducting meetings to determine future enhancements and preparing related documentation
• Provide ongoing support and participate in on-call coverage as assigned

Requirements

• Bachelor's degree in Computer Science or related field preferred
• 2+ years of directly-related business applications experience
• Knowledge and experience with health care information systems or knowledge of processes and workflows common in physician practices across varied specialties
• Understanding of current business practices and computing systems, interfaces, and hospital and medical group practice standard software
• Analytical and technical skills necessary to apply computer technology to resolve clinical problems and/or increase operational efficiency of data processing systems
• IT or operational experience in one or more of the following areas: Patient Registration, Scheduling, Bed Planning, EVS/Transport, Scheduling and/or Patient Movement
• Demonstrated knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference lists
• Proficiency or certification in Epic applications: Cadence, Grand Central, and Prelude is preferred

Nice-to-haves

• Excellent written, verbal, and interpersonal communication skills
• Ability to use standard flowcharting tools and techniques to create and maintain business process and functional flow charts
• Proficient knowledge of web-based technologies, processes, and analytics
• Ability to deliver IT solutions through the entire systems development lifecycle
• Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Basic knowledge of standardized improvement methodologies
• Proficiency in Microsoft Office including Word, Excel, and PowerPoint