Investment Services Assistant

Stanford Federal Credit Union•Palo Alto, CA

8h•$34 - $36•Hybrid

About The Position

Stanford Federal Credit Union is seeking a motivated and client-focused Registered Investment Services Assistant to join their growing team. This individual will provide comprehensive support to their Wealth Advisors and play a key role in enhancing the client’s experience. The ideal candidate will hold active FINRA Series 7 and 66 (or Series 63 & 65) licenses, possess experience with CRM systems such as Client Works and or Redtail, and have a strong interest in building a long-term career as a Wealth Advisor. This is a hybrid onsite role.

Requirements

Active Series 7 & 66 (or 63 &65) licenses required.
A minimum of 1-3 years’ experience in a client service or advisor support role within a financial services or wealth management firm.
Proficient in Word, Excel, Outlook, PowerPoint and CRM software.
Positive, customer focused attitude and demeanor with a desire to provide outstanding service.
Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
Self-motivated with a demonstrated interest in developing into a Wealth Advisor role.
Knowledge of SFIS/LPL rules, products, services, regulations, procedures, philosophies, techniques, practices, and its interrelated functions.

Nice To Haves

Bachelor’s degree in finance, business, or a related field preferred.

Responsibilities

Communicated daily directly with advisors, clients, prospects, and vendors.
Process new client paperwork in coordination with client services team, and assist with new account openings, transfers, and transactions with firm custodians(s).
Complete monthly reports as requested by Advisors or Management.
Maintain client records in CRM database, including documentation of phone calls and conversations with clients. Communicated confidential client information professionally and discreetly.
Assist financial advisors with scheduling appointments, which are a result of emails, phone inquiries, or regular reviews of current clients.
Provide continuity of activities for the financial advisors in their absence.
Coordinate activities with the Marketing Department of the credit union to assure prompt, efficient operations between organizations as necessary.
Maintain all internal policies, procedures and client files in strict confidence.

Benefits

100% paid employee medical, dental, vision, life/AD&D and short-term disability insurance for the employee; 50% paid for dependents
Employer 401(k) matching up to 5% plus additional annual discretionary contributions
Education reimbursement up to $5,200/year
Employee recognition program with cash incentives
Commuter Toll reimbursement $100-$200/month (based on position)
Wellness Benefits up to $1,200 per year
Paid Sick Time accrues at two weeks per year
Paid Vacation Time accrues at three weeks per year
Paid Federal banking holidays (approximately 11 per year)
Ongoing training and education, seminars, and conferences
Loan rate discounts on some products (vehicle, mortgage and HELOC loans)
Waived fees and deposit bonuses on Stanford FCU accounts
Flex health/transit plan availability
Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources