MultiCare Health System - Yakima, WA

posted 29 days ago

Full-time - Entry Level
Yakima, WA
Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. The position involves translating and interpreting foreign languages to and from English for patients, family, visitors, and medical staff. It requires knowledge of English and foreign language grammar, spelling, punctuation, and medical terminology.

Responsibilities

  • Promotes the wellbeing of patients being registered/admitted in a prompt, orderly manner.
  • Performs diversified tasks and duties associated with inpatient admissions, Emergency Department registration, cashiering, and communications. Maintains accurate patient account information. Verifies insurance, discusses financial responsibility with patients and collects payment.
  • Interprets oral messages, reads/translates written information, messages, questions and explanations from English to a foreign language and vice versa.
  • Interprets/translates messages into specified language using the appropriate (oral) style, maintaining message content, context and style.
  • Interprets/translates, proofreads, edits and revises written materials as requested.
  • Refers to reference materials to conduct research and ensure accuracy.
  • Identifies, resolves and communicates conflicts related to the meaning of words, concepts, practices or behaviors or cultures.
  • Prioritizes and organizes workload and follows internal communication plan to complete assignments.
  • Explains hospital policies, procedures and protocol to patients and families.
  • Follows ethical codes that protect the confidentiality of information and impartiality.

Requirements

  • High School diploma or GED equivalent required.
  • Fluency in English and at least one other foreign language required.
  • Medical office experience preferred.
  • Medical interpreter certification preferred.

Nice-to-haves

  • Additional education of English and other foreign language study and/or cultural programs preferred.

Benefits

  • Comprehensive benefits package including competitive salary, medical, dental and retirement benefits, and paid time off.
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