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Internet Sales Consultant

$35,152 - $150,000/Yr

Genesis Santa Monica - Santa Monica, CA

posted about 2 months ago

Full-time - Entry Level
Santa Monica, CA

About the position

Genesis Santa Monica is seeking an Internet Sales Consultant to join their team, focusing on driving online sales and expanding the customer base through various digital channels. This role involves engaging with customers, responding to internet leads, and utilizing consultative selling techniques to assist customers in selecting vehicles. The ideal candidate will thrive in a fast-paced environment and contribute positively to the dealership's sales objectives.

Responsibilities

  • Promptly respond to all internet leads and maintain a high level of customer engagement.
  • Proactively prospect potential customers through calls, emails, and texts to set appointments.
  • Cultivate meaningful relationships to build lifelong clientele.
  • Demonstrate consultative selling skills by assisting customers in selecting vehicles through thoughtful questions and active listening.
  • Continuously enhance product and sales knowledge to become an expert on vehicle offerings, optional packages, and the latest technologies.
  • Report directly to the Sales Manager on objectives, planned activities, reviews, and analyses.
  • Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately.

Requirements

  • Strong background in sales, with a focus on retail sales preferred.
  • Familiarity with cold calling techniques and building a sales pipeline.
  • Excellent communication and customer service abilities.
  • Available to work flexible hours and weekends.
  • Self-starter mentality and ambitious spirit preferred.
  • Familiarity with CRM software.
  • Valid driver's license and acceptable driving record.
  • Must have or acquire a valid California Vehicle Salesperson License.

Benefits

  • Paid training
  • Paid holidays
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • Life insurance
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