Internet Sales Consultant

$35,152 - $150,000/Yr

Lacarguy - Santa Monica, CA

posted about 2 months ago

Full-time - Entry Level
Santa Monica, CA

About the position

The Internet Sales Consultant at Genesis Santa Monica is responsible for driving online sales and expanding the customer base through various digital channels. This role requires a dynamic individual who can engage with customers effectively and maintain high levels of customer service while working in a fast-paced environment.

Responsibilities

  • Promptly respond to all internet leads and maintain a high level of customer engagement.
  • Proactively prospect potential customers through calls, emails, and texts to set appointments.
  • Cultivate meaningful relationships to build lifelong clientele.
  • Demonstrate consultative selling skills by assisting customers in selecting vehicles through thoughtful questions and active listening.
  • Continuously enhance product and sales knowledge to become an expert on vehicle offerings, optional packages, and the latest technologies.
  • Report directly to the Sales Manager on objectives, planned activities, reviews, and analyses.
  • Maintain appropriate levels of customer service and client retention by resolving customer complaints or concerns immediately and appropriately.

Requirements

  • Strong background in sales, with a focus on retail sales preferred.
  • Familiarity with cold calling techniques and building a sales pipeline.
  • Excellent communication and customer service abilities.
  • Available to work flexible hours and weekends.
  • Self-starter mentality and ambitious spirit preferred.
  • Familiarity with CRM software.
  • Valid driver's license and acceptable driving record.
  • Must have or acquire a valid California Vehicle Salesperson License.

Nice-to-haves

  • Experience in the automotive industry.
  • Proven track record of meeting or exceeding sales targets.

Benefits

  • Paid training
  • Paid holidays
  • Disability insurance
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Employee assistance program
  • Vision insurance
  • Life insurance
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