Internal Solutions Support Officer
About The Position
At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future. It’s more than conducting a banking transaction, it’s about providing insightful content, tools, expert advice, and a full suite of products to inspire confidence in their financial decision-making. We prioritize performance excellence, and our employees champion each member’s success, ultimately contributing to a thriving province. We are curious, courageous, confident and committed. Our values ensure we consistently deliver outstanding member experiences. As employees, we are more than just individuals who come to work each day, each role is a vital part of Conexus. As of January 1, 2026, Conexus, Cornerstone, and Synergy credit unions have merged into one provincial credit union serving over 200,000 members in 57 branches across 50 Saskatchewan communities. We acknowledge that our Conexus offices and facilities are located on Treaty 2, 4, 5, 6, 8 and 10 lands. These are the traditional lands of the Cree, Dakota, Dene, Lakota, Nakota and Saulteaux peoples, as well as the homeland of the Métis. We’re looking for a motivated team-player to come on board as a temporary Internal Solutions Support Officer in Regina, Saskatchewan for up to 12 months. We are looking for someone with well-balanced interpersonal skills, who thrives in a fast-paced environment and isn’t afraid to ask the question, “What can we do differently to enhance the member experience?”. If you have an interest in the financial industry but limited experience, all you need is a high school diploma! Many of our employees started out in other industries. We are looking for team members who care about helping our members and proactively provide solutions to support their financial needs. If you want to learn and grow, we will be there to train and support your development.
Requirements
- Grade 12 diploma
- Proficient with Microsoft Office applications
- Experience working in a fast-paced environment
- Customer service orientation, communication and organizational skills.
Responsibilities
- Supporting our Internal Solutions Centre team with understanding, troubleshooting, and research assistance of member transactions
- Playing a key role in proactively identifying and handling risks
- Administering GL reconciliations, remittances, report review and balancing
- Interacting with team members, retail branches, and other corporate services departments to provide support, input, knowledge and feedback
- Proactively identifying and researching the best solutions that meet our members’ needs and improve their financial well being
Benefits
- Preferred rates for all your banking needs, helping to make life more affordable.
- Vacation benefits, giving you time to spend on what’s most important to you.
- Competitive benefit package options covering all aspects of personal wellness.
- Pension matching to support you toward retirement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
