Internal Communications Analyst

Toyota North AmericaPlano, TX
Onsite

About The Position

Toyota Motor North America’s Corporate Communications division in Plano, TX, is looking for a highly motivated and qualified Internal Communications Analyst with strong writing, editing and content management skills. The primary responsibility of this role is to support “One Toyota” internal communications initiatives by developing written and visual content for Toyota’s team member website and other internal channels in partnership with various stakeholders, including HR, Legal, Manufacturing and Sales, Toyota’s Senior Management team, Dealers and others. Reporting to the Internal Communications Manager, the person in this role will support Corporate Communications’ objective to develop innovative communications programs for Toyota team members that promote transparency and open communication across the company while enhancing trust and collaboration in the spirit of “One Toyota.”

Requirements

  • Bachelor’s degree in journalism, communications or closely related field, or equivalent professional work experience in journalism or communications
  • 3+ years of experience in journalism, public relations, or corporate communications (portfolio required to be submitted with application)
  • Excellent written and verbal communications skills
  • Keen attention to detail and accuracy
  • Prior experience with content creation, storytelling and employee advocacy
  • Previous experience interacting and building trusted relationships across all levels of the company
  • Previous experience meeting deadlines and working quickly while juggling multiple assignments
  • Experience using AP Style guidelines
  • Proficiency with MS Word, Outlook, and Excel
  • Previous experience with graphic design, Adobe Suite, Canva and PowerPoint
  • Ability and willingness to travel up to 10% of the time

Nice To Haves

  • Understanding of automotive industry and products
  • Experience writing for online audiences and social media platforms
  • Experience measuring and reporting content results
  • Photoshop skills
  • Video production and editing experience
  • On-camera broadcast experience

Responsibilities

  • Produce high-quality content and graphics for corporate use Internal and external audience via the One Toyota Internal Communications Platform External audience via Toyota and Lexus Newsrooms, Toyota.com
  • Collaborate with Internal Comms team members to develop new ways to tell stories. The goal is to inform, entertain and engage team members with a focus on advocacy.
  • Collaborate with Internal Comms team members to determine distribution channels, scheduling and analytics
  • Serve as One Toyota internal communications platform co-editor with duties that include editing, writing headlines, creating graphics and posting daily content.
  • Assist with global adoption of the One Toyota internal communications in areas such as Latin America, Europe and other locations where Toyota has operations.
  • Serve as a global excellence center lead for Toyota’s 14 North American Manufacturing Centers (NAMCs) in the One Toyota internal communications environment.
  • Support Toyota North America Business Update meetings – producing content and promotion on internal channels.
  • Write news briefs, feature stories and social media content covering Toyota’s products, people, business and advanced technology/mobility initiatives
  • Develop and pitch story ideas
  • Research subject matter
  • Interview sources. Build strong working relationships with sources
  • Get story approvals using diplomatic skills to balance desires of sources and needs of readers
  • Proofread and fact check stories
  • Write and distribute internal broadcast emails (i.e. Fast Facts, Office of the CEO)
  • Collaborate with publications, Toyota Newsroom, social media and intranet team members

Benefits

  • A work environment built on teamwork, flexibility, and respect
  • Professional growth and development programs to help advance your career, as well as tuition reimbursement
  • Team Member Vehicle Purchase Discount
  • Toyota Team Member Lease Vehicle Program (if applicable)
  • Comprehensive health care and wellness plans for your entire family
  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
  • Paid holidays and paid time off
  • Referral services related to prenatal services, adoption, childcare, schools, and more
  • Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
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