Interest Form - Account Executive

Auctane - Atlanta, GA

Full-time

Atlanta, GA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Account Executive role at Auctane focuses on driving revenue growth by managing relationships with large shipping clients and ensuring business retention and expansion within a defined territory. This position requires collaboration with various internal teams and external partners to deliver tailored solutions that meet client needs and enhance their shipping capabilities.

Responsibilities

• Increase customer base in assigned territory.
• Outbound prospecting.
• Develop lead sources and channel partnerships.
• Partner with Solutions Engineer to develop complex solutions.
• Effectively position Auctane's suite of products and differentiate competitively.
• Grow an assigned book of business.
• Annually increase portfolio revenue through cross-sell and upsell opportunities.
• Prepare strategic plans for top customers annually.
• Introduce upgrades and new features where applicable.
• Limit managed account churn.
• Develop multi-layered solutions within accounts.
• Leverage field presence to add value on-site.
• Collaborate with Customer Success counterpart.
• Build strong internal and external customer relationships.
• Develop a network of champions at prospects and customers.
• Lead the development and success of our customers, referencing their business goals and knowing how to accurately align with them.
• Effectively negotiate issues that may arise.
• Be an industry expert and advocate.
• Be a product expert and communicate the value in new products/features to assigned accounts.
• Advise customers on industry news, innovations, trends, and best practices.

Requirements

• Bilingual (Proficient in English and Spanish).
• Bachelor's degree preferred.
• Minimum of two (2) years field sales experience required.
• Minimum of two (2) years relationship management experience.
• Excellent verbal and written communication skills.
• Proven negotiation and closing skills.
• Strong customer relationship management skills.
• Ability to demonstrate critical thinking.

Nice-to-haves

• Top performance in prior role(s).
• Passion for prospecting and winning new customers.
• Proven success and industry experience in a combination of carrier, logistics, and e-commerce technology.
• Experience with existing Auctane clients or potential customers.