Interim Healthcare - Salem, VA

posted 20 days ago

- Entry Level
Salem, VA
Ambulatory Health Care Services

About the position

Interim HealthCare is hiring an Intake Coordinator for our Salem, VA office. Our Monday - Friday 8:00 am - 5:00 pm; no weekends. We are looking for an energetic, outgoing person who can communicate with patients/clients and family regarding arrangements for the initiation of care/services.

Responsibilities

  • Verifies insurance benefits and follow up authorizations for services (SN, PT, OT, ST, MSW & HHA).
  • Acts as a contact telephone liaison person interfacing with referral sources, outside agencies, health professionals and field staff.
  • Receives and coordinates all incoming calls, providing patients/clients and referral sources with basic information to assist in accessing appropriate services.
  • Completes intake screening including obtaining, documenting, and analyzing all required information to make a preliminary admission decision.
  • Receives and logs referrals. Prepares reports and responses to inquiries. Provides telephonic contact and system data entry for customers seeking care/services.
  • Collects and enters customer information into the management information system.

Requirements

  • High school diploma or GED
  • Two years prior relevant experience
  • Excellent communication and interpersonal skills
  • Demonstrated helpful, courteous, and outgoing approach
  • Ability to work in a team environment
  • Knowledge and experience in Microsoft Excel, Microsoft Word required.
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