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Interim Healthcare - Lexington, MA
posted about 1 month ago
The Intake Coordinator provides a centralized intake and client service function to gather pertinent patient/client, clinical, and financial information. This role aims to optimize sales, enhance customer responsiveness and satisfaction, and ensure quality care. The coordinator acts as a liaison between referral sources, outside agencies, health professionals, and field staff, facilitating communication and coordination of care services. Responsibilities include taking doctors' orders for home health services, managing incoming calls, completing intake screenings, and promoting care/services to prospective patients/clients. The position also involves supporting field staff with scheduling and appointments, maintaining patient information, and participating in community outreach to enhance the company's visibility.