Inside Sales Specialist

trane technologies•Columbia, SC

44d•Hybrid

About The Position

Trane is hiring an Inside Sales Specialist. As an Inside Sales Specialist, you will be supporting our outside sales team within the district. You will be responsible to strengthen communication, selling, negotiation, and technical skills to transition to outside sales, if desired. This position includes sales support from the time of inquiry to delivery, which requires equipment identification, quoting, order confirmation/purchase order receipt, pricing, order processing, expediting, and problem solving. Inside sales specifically focuses on cold-calling, inactive accounts, lower volume purchasers, and providing quotes to all customers. As you become more experienced, you can support the outside sales force with lead generation, market intelligence, and contact with current customers. The most experienced inside sales specialists may be assigned to special projects, which require hands-on supervision of highly complex orders or those that require significant coordination with external entities.

Requirements

Customer service and inside sales experience preferred.
Ability to understand the need, solve problems, and respond in an efficient manner
Strong organizational, time management, communication and multi-tasking skills.
A strong knowledge and comfort level with computers.

Nice To Haves

HVAC experience preferred but not required.
Associates or Bachelor's degree preferred but not required.

Responsibilities

Act as a key contact to customers to provide information on complete sales cycle from quote through delivery.
Contact current and potential customers to generate sales.
Develop, sell, and convert accounts to recurring revenue service contracts.
Ensure that all paperwork, purchase orders, rental agreements, reports etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.
Handle inventory to stocking levels.
Ensure the order process is complete and error-free.
Mentor peers and share standard methodologies with those less experienced as needed.