Inside Sales Specialist

About the position

The Inside Sales Specialist position plays a pivotal role in driving our business growth strategy at American First Finance. As the primary and most consistent point of contact for our vendors, Inside Sales Specialists are essential in building and strengthening these relationships. This role is critical in turning a 'warm' lead into a red-hot opportunity, cultivating trust and confidence in our partnerships with vendors and serves as the go-to expert for the vendor experience, ensuring seamless collaboration and exceptional support.

Responsibilities

• Make 75-95 outbound calls daily to grow your merchant relationships.
• Empower vendors to achieve business success by leveraging the comprehensive suite of tools and resources offered by American First Finance.
• Manage your book of business, ensure merchant success, and help them achieve their KPIs.
• Participate in training, deepen your product knowledge, and exceed your sales goals.
• Create connections and drive results.
• Work as a team in an in-person environment.

Requirements

• At least one year of inside sales or phone sales experience.
• Consistent work history, verifiable on resume.
• Ability to perform basic math calculations proficiently.
• Ability to multi-task in a fast-paced environment.
• Computer literate and able to operate common office machines.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Bilingual applicants are strongly encouraged to apply.

Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other insurance options for eligible employees.
• Paid vacation leave based on tenure with the Company.
• Paid sick leave based on tenure with the Company.
• Participation in the FirstCash 401k program after six months of employment.
• Tuition Reimbursement up to $2,000 per year for full-time employees.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
• Access to the FirstCash Pet Insurance program.