Inside Sales Specialist II

Brady - Milwaukee, WI

Full-time - Entry Level

Milwaukee, WI

5,001-10,000 employees

Miscellaneous Manufacturing

About the position

Brady is seeking a results-driven Inside Sales Specialist II to generate revenue by actively following up on inbound marketing leads and building strong, ongoing relationships with assigned end-user and distributor accounts. This role focuses on ensuring post-sale consumable pull-through, uncovering customer needs through solution-based selling, and identifying opportunities for additional Brady products and safety services. As a key team member, you will demonstrate best practices while mentoring and coaching peers, contributing to the overall success of the team.

Responsibilities

• Leverage Brady's promotional offers to identify and create cross-selling opportunities.
• Conduct post-sale quality assurance calls on behalf of regionally aligned field sales representatives and New Business Development Specialists to prevent customer attrition, assess satisfaction, drive consumable pull-through, and place additional Brady products at end-user facilities.
• Import leads into Salesloft and enroll them in the appropriate cadence for follow-up.
• Build and maintain strong relationships with end-users, utilizing Salesforce for pre-call research to understand customer preferences and transactional history.
• Provide alternative product recommendations when desired items are out of stock or unavailable.
• Assist with Digital Chat on BID to uncover new accounts and contacts, mining and routing leads to the appropriate team members.
• Leverage knowledge of strategic platforms to create opportunities for regionally aligned counterparts.
• Mentor and train new hires in SAP, Salesforce, Salesloft, and Nice as needed.
• May participate in trade shows to represent Brady and uncover new opportunities.
• Explore career development opportunities by shadowing employees in other departments, such as Channel and MarComm.
• Accompany field sales representatives on ride-alongs as needed.

Requirements

• High school diploma or equivalent required; a Bachelor's degree in business, marketing, or a related field is preferred.
• Minimum of one year of inside sales experience.
• Strong understanding of the full-cycle sales process, including the ability to self-generate qualified leads that result in site visits or closed opportunities.
• Effective selling skills, with strong oral and written communication and presentation abilities.
• Proven ability to independently manage a sales region while meeting or exceeding goals.
• Flexibility to assist with lead queues outside of the assigned region or strategic platform as needed.
• Proficiency in Salesforce, Salesloft, or similar CRM and cadence-management applications is preferred.

Benefits

• Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision.
• Generous 401(k) with company match.
• Paid time off and holidays.
• Opportunity to participate in incentive programs for all full-time employees.
• Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance.
• Education reimbursement opportunities.
• Scholarship program for children of Brady employees.
• A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities.
• Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management).
• Dress-for-your-day dress code.
• Charitable contributions matched through Brady's Matching Gift program.