Inside Sales Representative - Tampa, FL

Signode•Tampa, FL

3d•Onsite

About The Position

The Inside Sales Representative is responsible to develop and service small to mid-sized key accounts. In addition, collaborate with the local Regional Manager and region’s outside sales representatives to grow prospects and sales. This role handles inbound lead qualification, order entry and account management for lower-potential accounts, and maintains and enhances existing account relationships and prospective account development in an assigned portfolio of accounts. The representative is responsible for growing sales through acquisition, retention, cross-selling, and upselling and promoting brand awareness at the account level. They will collaborate with outside sales to maximize selling potential within the region, track region’s profitability towards goal and adjust course as necessary, and work closely with the Inside Sales Manager to develop and implement strategic initiatives with accounts. This role also serves as an effective liaison between internal departments and customers to coordinate sales activity and participates in training & development opportunities to continually improve, upgrade performance, and career development and advancement. The representative acts as a dedicated service to customers by providing sales and service support in the field with the highest level of courtesy, honesty, and integrity.

Requirements

High School Diploma or equivalent.
2+ years of related sales experience
Must be willing to work on site at our Tampa location M-F.
Must be comfortable cold calling customers for business.
Proficiency in MS Outlook, PowerPoint, Excel and Word.

Nice To Haves

Associate degree or college course work preferred.
Direct/Distribution sales in packaging or similar industry is a plus.
Knowledge of ERPs, CRMs, or Sales Management Software a plus.

Responsibilities

Accountable for outbound lead generation activities (e.g., identifying and qualifying leads), capturing key customer information, qualifying leads, and transitioning high-potential leads to the field account sales team.
Handles inbound lead qualification, order entry and account management for lower-potential accounts.
Maintains and enhances existing account relationships and prospective account development in assigned portfolio of accounts.
Responsible for growing sales through acquisition, retention, cross-selling, and upselling and promoting brand awareness at the account level.
Collaborate with outside sales to maximize selling potential within the region.
Track region’s profitability towards goal and adjust course, as necessary, within the region.
Work closely with Inside Sales Manager to develop and implement strategic initiatives with accounts.
Serve as an effective liaison between internal departments and customers to coordinate sales activity.
Participates in Training & Development opportunities to continually improve, upgrade performance, and career development and advancement.
Act as a dedicated service to customers by providing sales and service support in the field with the highest level of courtesy, honesty, and integrity.