INSIDE SALES REPRESENTATIVE

Houston Texans

Full-time - Entry Level

0

Performing Arts, Spectator Sports, and Related Industries

About the position

The Inside Sales Representative position at the Houston Texans is an entry-level role focused on ticket sales and services. This contract position, lasting 9-12 months, aims to develop the necessary skills and professional foundation for a successful career in sales within the sports industry. The role emphasizes dedication, adaptability, and a passion for work, aligning with the team's core values.

Responsibilities

• Sell a full menu of ticket products for the Houston Texans, including full and partial season ticket packages, group tickets, and hospitality products.
• Make outbound calls from assigned opportunity lists to sell season ticket packages and group tickets.
• Accountable for activity and production levels, including outbound calls, appointments, pipeline KPIs, and revenue.
• Follow up with clients and prospective clients to build relationships and ensure excellent customer service.
• Contact past customers to generate new sales and build opportunities through upselling and referrals.
• Conduct stadium appointments at NRG Stadium to close new business and develop relationships.
• Maintain a strong sales pipeline and manage a sales funnel effectively.
• Enter client data into Microsoft Dynamics CRM and Archtics ticketing system for information sharing and analytical purposes.
• Exemplify the Houston Texans organizational core habits and maintain high customer service levels.

Requirements

• High-energy level and self-motivation.
• Willingness to engage in a high volume of outbound calls and sales efforts.
• Strong organizational and time management skills.
• Ability to prioritize and manage multiple tasks accurately.
• Demonstrated winning attitude and strong work ethic.
• Ability to maintain confidential information.
• Effective verbal and written communication skills.
• Strong interpersonal skills for developing relationships.
• Excellent attention to detail and ability to produce high-quality work.
• Proficiency in Microsoft Office software applications.

Nice-to-haves

• Bachelor's degree from a four-year accredited college or university preferred.
• High School Diploma required.