Inside Sales/Business Development Coordinator, BC

Milestone Environmental Contracting Inc. • Township of Langley, BC

46d • CA$60,000 - CA$80,000 • Hybrid

About The Position

The Inside Sales/Business Development Coordinator plays a critical role in supporting the business development team by coordinating client engagement, market research, and administrative tasks. The BDC will work with cross-functional teams and manage CRM. The BDC must be detail-oriented, a proactive self-starter, and capable of driving initiatives, while demonstrating a collaborative and team-oriented approach. Analyzing market data, building out sales pipelines, and the ability to manage multiple priorities effectively are essential in this role.
You will be responsible for representing Milestone in a professional way that reflects our core values of Ingenuity, Entrepreneurial Spirit, Caring, Accountability and Collaboration.

Requirements

• Degree in Business, Marketing, or a related field is preferred.
• 5+ years of experience in business development, sales or a related field.
• Proven track record of securing new business and growing a pipeline in a competitive market.
• Strong networking and relationship-building skills.
• Excellent communication, presentation, and negotiation skills.
• Ability to think strategically and execute tactically.
• Proficiency in CRM software and other business development tools.
• Detail-oriented and a highly organized self-starter, proactive in finding solutions and driving initiatives.
• Excellent interpersonal skills, with a collaborative and team-oriented approach to working with others.
• Ability to manage multiple tasks, deadlines, and projects simultaneously with attention to detail.
• Strong verbal and written communication for coordinating with internal teams, clients, and external consultants, as well as preparing reports and proposals.
• Proficiency in using and managing CRM software to track client interactions, opportunities, and sales funnels effectively.
• Ability to conduct market research to identify trends, new opportunities, and methods to enhance the company’s market profile.
• Ability to work cross-functionally with different teams and departments, both internally and externally.
• A proactive mindset to identify issues and offer solutions, while driving initiatives forward independently.
• Familiarity with Microsoft Office Suite (Word, PowerPoint, Excel) and digital communication platforms, as well as website and social media management.
• Comfortable attending events and interacting with industry professionals to build relationships and identify new business opportunities.

Responsibilities

• Manage the company’s CRM system, driving user uptake and ensuring data consistency and accuracy.
• Oversee CRM outputs and provide insights for enhancing its effectiveness across all users.
• Lead and support national communication strategies and initiatives, ensuring alignment with broader business development goals.
• Liaise with external consultants and internal stakeholders to develop, maintain, and evolve Milestone’s marketing and business development strategy.
• Provide support across communication and marketing mediums, including the website, social media platforms, and other outreach channels like virtual and in-person conferences and events.
• Take a proactive role in researching methods and opportunities to enhance Milestone’s market profile and increase visibility.
• Monitor bid sites for potential opportunities and assess them for strategic alignment.
• Identify and circulate new business opportunities to the Regional Leads.
• Track project tenders, estimates, proposals, and pre-qualifications within CRM tool.
• Provide monthly reports with detailed statistics, along with an executive summary highlighting key findings, issues, and recommended actions. Track the national sales funnel and monitor the progress of various leads and opportunities through the sales pipeline.
• Participate in project kick-off and close-out meetings to remain current on operations and emerging technologies, aligning business development efforts with the latest industry practices.
• Collaborate with project teams to ensure communications strategies are well-aligned, timely, and content-rich. This may include the creation and coordination of capture strategies for projects, markets or clients.
• Assist in coordinating proposals, qualifications, and marketing materials, ensuring they meet client needs and project deadlines.
• Support and help organize networking events, conferences, and other business development activities, both virtual and in-person.
• Represent the company at industry events to identify new opportunities and build relationships.
• Provide administrative support to the business development team, including managing calendars, coordinating meetings, and preparing reports.
• Read, understand, and participate in MECI’s Corporate Health and Safety Program, Policy, and Procedures.
• Ensure health and safety are considered in the performance of all activities.

Benefits

• Competitive salary based on experience, skills, internal equity, and work location
• Comprehensive health, dental, and prescription drug coverage
• Annual pro-rated $500 Health Spending Account
• Group Registered Savings Plan (GRSP) with employer matching after 3 months of employment
• Three weeks’ vacation to start
• Paid Annual Cultural Day to celebrate what matters most to you
• Annual professional development budget to support certifications, training, and career advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level