Inside Account Representative

GFL Environmental•Montgomery, AL

3d•Onsite

About The Position

We are looking for a dynamic, results-driven Inside Sales Account Representative to join our team! This is a fully onsite role where you will own an assigned book of business, acting as the ultimate champion for our Commercial and Industrial customers.

Requirements

Proven track record in sales, account management, or high-stakes customer retention.
High School diploma/GED required.
Exceptional negotiation, active listening, and problem-solving skills.
Highly organized, self-managed.
Intermediate-level proficient with MS Office and CRM tools (Salesforce).
A strong work ethic, high integrity, and the flexibility to adapt to a fast-paced environment.
Valid work authorization in the country where the job is located is required.
Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.

Nice To Haves

2+ years in the solid waste industry is a huge plus!
A Bachelor’s degree in Business, Marketing, or a related field is preferred.

Responsibilities

Manage a dedicated book of business, handling both inbound and outbound calls to ensure our commercial and industrial clients stay loyal and satisfied.
Proactively manage contract renewals, navigate price adjustments, and field competitive cancellation requests with strategic, win-win solutions.
Exceed monthly quotas on net new business and price achievements through proactive account penetration and pipeline management.
Use Salesforce daily to track your pipeline, schedule activities, and document customer touchpoints.
Work hand-in-hand with operations, billing, and field sales to ensure a seamless customer experience.