Infrastructure Engineer

About the position

As a member of the Technology Platform Services Team, the Infrastructure Engineer role supports and ensures business success through a wide range of technology solutions. The Infrastructure Engineer is primarily responsible for focusing on design, configuration, implementation and maintaining Information Technology System Management systems globally. Designing, maintaining, and updating global computer image and process. Managing Mac & mobile devices through enterprise MDM solutions. The Engineer will often serve as a core team member for related initiatives.

Responsibilities

• Provide production support for the Information Technology System Management systems, including but not limited to system configuration and updates, image/enrollment configuration (PXE/Over-the-air), software scripting and packaging, software and security patch deployment utilizing Azure, Intune, SCCM & Jamf / Mosyle along with related trouble ticket resolution.
• Research new technologies for potential fit, focusing on continuous improvement of Information Technology System Management.
• Participates on major projects with accountability for an overall project or specific components of a project.

Requirements

• Minimum of 4+ years of related experience with an emphasis on computer, server, mobile device configuration and management (Windows & Apple)
• Must have demonstrable prior device, software & patch deployment experience with enterprise-class configuration solutions including: Microsoft Intune, Microsoft System Center Configuration Manager, PDQ, Jamf, Mosyle.
• Possess working & resolution knowledge of Microsoft, Apple and Android OS Technologies

Nice-to-haves

• Software Scripting experience to compliment system management capability (Command line/Batch, PowerShell, Unix)
• Experience developing system configuration strategy, policies, and standards is required
• Experience working in hybrid cloud environments (Azure/Intune/Jamf) is required
• Readily picks up and applies new technologies, communicates effectively, and works effectively on project teams as a leader or as a participant

Benefits

• Comprehensive health plans
• Market-leading 401(k) program with a company contribution
• Product discounts
• Flexible time off benefits (including half-day summer Fridays per policy)
• Inclusive fertility / adoption benefits