Information Technology Analyst

Plasman•Lawrenceburg, TN

15h•Onsite

About The Position

One Company, One Driving Force. With a rich history dating back over 45 years, Plasman is a leading global automotive and manufacturing company with several locations across North America and Europe. At Plasman, you will work with the world's best and brightest to shape the future of our global company. Our employees come from rich and diverse backgrounds working collectively together for the success of one company. We believe the most impressive thing we’ve built is our workforce. And together, we will accomplish more than ever imagined. ™ We are Plasman. And we are One Driving Force. Plasman is currently seeking a new member to join our Lawrenceburg TN team as a(n): IT Analyst

Requirements

Must possess a 2 year technical or 4 year (preferred) degree in the field.
Must have at least 2-3 years’ experience in computer support in a fast-paced manufacturing environment
Understanding of expectations detailed through Organization Statements, Standards, Visions, Policies and Procedures (i.e. Mission, Values, Code of Conduct, Operational, Quality, and Environmental Health & Safety) as referenced in Employee Handbooks and communicated through Orientation and/or other training awareness opportunities
Ability to perform well in high pressure situations
Possess sound financial and business insights
Meets expectation rating (rating score of 2 or 3) in all applicable Competencies as defined in the Performance Management Process.
Capable of independent travel to, from and within designated regions
Access to reliable transportation
Must be capable of performing the essential duties which include maximum safe lifts to the 75th percentile of the employee as determined by acceptable standards
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. Specific vision abilities required by the job include close vision, distance vision, color vision and ability to adjust focus

Nice To Haves

Computer Hardware Certification (CompTIA Network+ and Server+)
Cisco Certification preferred
EDI experience a plus
Experience with repetitive manufacturing
Previous ERP experience - QAD

Responsibilities

Co-ordinate, support and assist in all Information Technology Activities within the Plant and corporate IT Department at Plasman.
Provides computer support to an area including information, instruction and assistance concerning the use of company hardware and software within the Plant and/or Office environments.
Provides first level and second level support through the IT Helpdesk ticketing system
Ability to support SQL Databases at a beginner to intermediate level
Project Management Experience
Network WAN/LAN support experience in a complex multi VLAN environment
Installs, tests, configures and upgrades hardware and software including client workstations, shop floor MES systems and label printers.
Assists in basic technical tasks related to the maintenance and administration of an area’s computer network such as assigning passwords, managing printers, assigning permissions, enabling and disabling accounts, monitoring backups. monitoring Anti-Virus, etc.
Performs minor repairs and preventative maintenance on all network connected devices such as workstations, laptops, cell phones, printers, MES stations, handheld scanners and label printers
Maintains an accurate inventory of all IT equipment including laptops, desktops, printers, cell phones and spare parts
Keeps abreast of new developments in the field to update skills and knowledge.
Data Center support and maintenance of hardware (Physical Servers, Storage Systems and networking appliances) and software (Windows Servers, VMWare, Anti-Virus, Veeam, etc.)
Maintain, test and update plant’s disaster recovery plans
Primary contact for external vendors including security systems, networking, application support, MFP and Label Printer maintenance, etc
Support other plants by being in the after-hours support rotation, as required
Promote an atmosphere of teamwork at all times
Ensure that a clean and safe work environment is always maintained
Complete any other duties as assigned
Assist in any way to any employee, necessary to promote a successful operation emphasizing customer satisfaction
Ensure that all employees receive proper training and understand all job tasks
The Technical Analyst is responsible for complying with the Company Health & Safety Program including the Occupational Health & Safety Act, Industrial regulations, WHMIS regulations and Company Health & Safety policies.