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Partners Behavioral Health Management - Gastonia, NC

posted 2 months ago

Full-time
Gastonia, NC
Ambulatory Health Care Services

About the position

The In-Reach Specialist position is designed to engage, educate, and support adults who have a serious mental illness (SMI) or a serious and persistent mental illness (SPMI). The primary goal of this role is to inform these individuals about community-based mental health services and supported housing options. This includes providing information on tenancy support services, rental assistance, and the various benefits associated with transitioning into supported housing. The In-Reach Specialist will work closely with individuals to educate them about the available services, including Medicaid, Special Assistance, and the North Carolina State Plan for Medical Assistance. The position also emphasizes the importance of recovery-oriented activities to prevent relapse and promote wellness among individuals with mental health challenges. The target population for this role includes individuals residing in Adult Care Homes (ACHs) that have been determined to be Institutions for Mental Disease (IMDs). The In-Reach Specialist will assess the interests of these individuals in supported housing, explain the benefits and financial aspects of community-based integrated settings, and facilitate site visits to permanent housing options. Additionally, the specialist will address any concerns from individuals who may be hesitant to transition to supported housing, ensuring they are fully informed about their options and the supports available to them. This role is crucial in linking individuals to ongoing peer support services and educating them about the services covered under various assistance programs. The In-Reach Specialist will also be responsible for establishing rapport with individuals and their families, maintaining effective relationships with community agencies, and ensuring confidentiality in all communications. The position requires travel to various facilities to meet with Transition to Community Living (TCL) members and their guardians, making it essential for the specialist to have a thorough understanding of the recovery process and the resources available within the community.

Responsibilities

  • Assessing individual's interest in supported housing
  • Explaining the benefits and financial aspects of community-based integrated settings, including supported housing
  • Facilitating and accompanying individuals on site visits to permanent housing with tenancy rights
  • Exploring and addressing concerns of individuals who decline or are ambivalent about moving to supported housing
  • Reviewing individual's housing preferences
  • Providing linkages to ongoing peer support services
  • Educating individuals about services covered under the North Carolina State Plan for Medical Assistance, Medicaid 1915(b)(c) waiver, or the State funded service array

Requirements

  • NC Certified Peer Support Specialist Program Certification
  • Specific background and expertise working with people with SMI and their families or guardians
  • Knowledgeable about community services and supports, including supportive housing
  • Considerable knowledge of the recovery process
  • Knowledge of Medicaid and Special Assistance benefits, available clinical services, community supports, and supported housing
  • Ability and sensitivity to work with a diverse population
  • Demonstrated ability to establish rapport and maintain effective relationships with members and families as well as other professional disciplines, community agencies, and groups
  • Ability to respect confidentiality laws regarding information
  • Effective communication skills in oral and written form
  • Ability to travel and visit various facilities

Benefits

  • Annual incentive bonus plan
  • Medical, dental, and vision insurance with low deductible/low cost health plan
  • Generous vacation and sick time accrual
  • 12 paid holidays
  • State Retirement (pension plan)
  • 401(k) Plan with employer match
  • Company paid life and disability insurance
  • Wellness Programs
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