In-Home Sales Consultant
Highground - Pflugerville, TX
posted 3 months ago
About the position
Dry Force is urgently hiring a Restoration Sales Specialist for a full-time position based in Pflugerville, TX. This role is primarily remote, with sales consultants dispatched from home. All appointments are scheduled by our dispatching coordinators, eliminating the need for cold calling. After the training period, the consultant will only need to come into the office for scheduled weekly meetings. As a Restoration Sales Specialist, you will be responsible for determining the scope of work and providing estimates to homeowners during their times of need. You will attend screened appointments arranged by our dispatch office, focusing on high sales techniques to achieve a successful 'one visit close' during in-home appointments. The ideal candidate will be motivated, outgoing, and committed to providing exceptional service. You will be the first responder onsite for water damage, ensuring that homeowners receive the support they need. This position requires excellent customer service skills, the ability to manage remediation crews, and effective communication with customers, company management, and insurance carriers. You will also be responsible for processing all documentation in a timely manner, ensuring that all job statuses are monitored and communicated effectively. Dry Force has been in operation since 2003, driven by a mission to help people during one of their greatest times of need. As we continue to grow, we are looking for honest and hardworking individuals to join our sales team and uphold our values of quality, honesty, and unparalleled service.
Responsibilities
- Meet with homeowners for in-home appointments (qualified leads are provided for you so no cold calling is needed)
- Work remotely to meet with homeowners to determine the scope of work and provide estimates.
- Provide solutions to homeowners in a time of need.
- Execute top-notch customer service as an in-home sales specialist.
- Manage remediation crews to ensure progress and compliance of job.
- Monitor job status and communicate job status with customers, company management, and insurance carriers.
- Ensure to respond within one hour of receiving a notice for new jobs.
- Process all documentation and ensure it is completed in a timely manner.
Requirements
- 2+ years of sales experience
- Previous mitigation experience required
- Experience with DASH preferred but not required
- Ability to work 50-60 hours a week
- Proficient with modern technology
- Ability to speak persuasively and respectfully with all people
- Stable work history with a strong work ethic
- Ability to successfully close sales
- Commitment to exceeding customer satisfaction
- A positive attitude
- Self-motivated
- Valid Texas driver's license with a satisfactory record
- Clear criminal background
- Ability to pass drug screen
- High school diploma or equivalent
Benefits
- Health Insurance (Employee coverage paid by Dry Force)
- Vision and Dental Insurance
- Life Insurance ($25k Coverage paid by Employer)
- Short & Long-term Disability Insurance
- 401k with company matching
- Competitive Pay
- Paid Holidays
- PTO/Vacation
- Company cell phone
- Company assigned vehicle
