Import/Export Coordinator

$65,000 - $75,000/Yr

Confidential - Ontario, CA

Full-time - Mid Level

Ontario, CA

About the position

The Import/Export Coordinator position at a leading Freight Forwarder in Ontario, CA, is designed for individuals with experience in logistics and transportation. This full-time role focuses on providing exceptional customer service, managing client accounts, and supporting sales efforts within the freight forwarding industry. The coordinator will be responsible for maintaining customer records, preparing agreements, and ensuring accurate invoicing while meeting sales goals.

Responsibilities

• Provide excellent customer service to internal/external clients via phone/email while serving as the first point of contact for the company.
• Present company services to potential clients while meeting/exceeding sales goals.
• Calculate accurate rates/quotes while ensuring the customers needs are met.
• Prepare customer agreements/contracts.
• Accurately utilize the company database to maintain/update customer accounts.
• Transfer invoice data into local systems while accurately prorating the revenue based on contracts/agreements.
• Compile and maintain customer account records.
• Document and ensure proper keeping of financial records, making use of current technologies.

Requirements

• 2 years of experience in International Import/Export.
• 3 years of experience in Quoting.
• 3 years of experience in Freight Forwarding Account Management.
• Demonstrated experience in Business Development for the Freight Forwarding Industry.
• Knowledge of International Freight Forwarding.

Nice-to-haves

• Experience leading a team of Account Executives to include sales training, goal setting, etc.
• A book of business is a huge plus, but not required.

Benefits

• Health insurance
• 401(k)
• Paid time off
• Vision insurance