Implant Treatment Coordinator

About the position

Join our innovative team at NHOMS | MassOMS and play an essential role in creating outstanding experiences for our clients, partners, and communities. By embracing our core values of innovation, compassion, accessibility, and one team, you will play a part in a mission to make a lasting impact on our organization's growth and success. Our core values center around healing first for our patients. Members of our team approach each day with compassion for both patients and colleagues. We promote innovation on every level and ensure we are accessible to one another as we work as one team. We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives - all while having a little fun! As a valuable member of a collaborative and engaged dental Implant Technician team, the successful candidate in this position will perform sales functions related to converting calls to prospective patients in one of our 13 surgical centers. The role would include developing long-term professional relationships with patients, communicating product information and features that will enhance patient knowledge and confidence, and help transform the lives of so many people.

Responsibilities

• Meeting with potential patients at NHOMS-MassOMS to discuss our dental implant solution
• Utilize experience CRM to optimize sales processes, track performance, and generate insightful reports.
• Assisting potential patients in the decision-making process utilizing the NHOMS l MassOMS consult process.
• Developing and maintaining relationships with potential and current patients, ensuring a smooth hand-off between consult and treatment.
• Managing follow up process by reaching out to potential patients who have already expressed an interest to help educate them on the process, identify where they are in their decision-making process, and/or follow up on patients who may have delayed treatment.
• Participate, as needed, in the local outbound marketing efforts for your Center to increase patient lead generation.
• Manage the referral-based lead generation process, working with existing patients to identify potential referrals.
• Up to 20% travel within assigned region with expense reimbursement.
• Other duties as assigned.

Requirements

• Excellent verbal and written communication skills.
• Self-motivated, professional and target driven.
• Team player within a target-driven environment.
• Proficient in basic computer applications and willingness to learn internal programs.
• Excellent sales and negotiation skills (2-3 years B2C selling experience).
• Experience in building and maintaining patient relationships.

Benefits

• $55,000-$65,000 base compensation + an uncapped sales incentive plan
• Medical, Dental, & Vision Insurance
• Paid vacation & sick time
• Access to our 401(k), Safe Harbor, & Profit Share Plan
• Discounted oral surgery services for teammates and their families.
• Referral Bonus eligibility