I.T. Assistant – Raymond James Stadium
About The Position
Legends & ASM Global, a partnership redefining excellence in sports, entertainment, and live events, is seeking part-time IT Assistants for Raymond James Stadium. This role provides Point-of-Sales (POS) support for Legends Hospitality concession locations, focusing on event-day support for POS terminals and related equipment. The position offers training in Clover Sport POS software for end-user support and maintenance. This is an ideal part-time, entry-level opportunity for students or individuals seeking experience in the point-of-sale or IT field, requiring flexibility to work around event schedules, including evenings and weekends.
Requirements
- Availability to work evenings and weekends in accordance with the event schedule
- Ability to work independently and come up with solutions on the fly in high-pressure situations
- Ability to walk/transport yourself the equivalent of 10,000+ steps at an event (you will not be sitting at a desk)
- Ability to communicate quickly and efficiently via SMS text/Radio
- Ability to lift 30 pounds to move POS equipment as required by the event
Nice To Haves
- Some weekday availability is a plus
- Studying an IT-related field or experience in the IT field a plus
- Experience with POS systems is a plus
- Experience in hospitality a plus
Responsibilities
- Provide level 1 support for all point-of-sale system problems and escalate when necessary
- Conduct stadium walk-through to ensure all systems are operational prior to and during all events
- Replacement of defective hardware before, during, and after events
- Diagnosis of software errors versus hardware breakage
- Conduct basic network troubleshooting
- Aid in cable management efforts and maintain the neat appearance of POS register areas
- Maintain a thorough knowledge of the organization and adhere to all standards and practices
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
