Coolsys - Maple Valley, WA
posted 2 months ago
CoolSys is a market-leading indoor environment solutions company with over 150 years of experience, headquartered in Southern California. We specialize in a full spectrum of best-in-class services, including HVAC and refrigeration installations, remodels, service and maintenance, as well as energy solutions encompassing controls and lighting. Our clientele spans various sectors, including retail, commercial, food service, educational, healthcare, and industrial markets. We pride ourselves on our commitment to hiring great people, which we believe is the foundation of everything we do. In this role, you will manage the Service Profit and Loss (P&L) for assigned branches, forecast manpower requirements, and effectively prioritize customer calls while advising dispatch accordingly. You will ensure that customer requirements are met and that calls are completed in a timely manner. Additionally, you will oversee the procurement of parts and supplies, maintain communication with customers, and resolve any issues that may impact customer satisfaction. Your responsibilities will also include managing and maintaining fleet, parts, and materials inventory, developing long-term relationships with customers and subcontractors, and ensuring compliance with service policies and procedures. As a leader, you will communicate company direction, set expectations, and hold your team accountable for results. You will be responsible for interviewing, selecting, hiring, and overseeing the onboarding of supervisors, team leads, and technicians. Your role will also involve managing performance, providing training, coaching, and performance feedback to your team, and using metrics to drive accountability and performance. Ensuring the safety of all employees through the proper use of Personal Protective Equipment (PPE) and adherence to safe behavior is also a critical aspect of this position.