American Residential Services-posted 7 months ago
$18 - $20/Yr
Full-time • Entry Level
Onsite • Norcross, GA
Specialty Trade Contractors

Join ARS, the nation's largest provider of residential HVAC, plumbing, and electrical services with 7,000+ team members and over 45 years of experience. This position is for a full-time HVAC Dispatcher located in Norcross, GA, offering a pay range of $18 - $20 per hour. The role involves ensuring service technicians are dispatched efficiently and customer needs are met promptly. You will manage call flow from our service platform, coordinate scheduling, and guide field teams throughout the day. Strong communication and local area knowledge are key to success in this role.

  • Ensure service technicians are dispatched efficiently.
  • Manage call flow from our service platform.
  • Coordinate scheduling for service technicians.
  • Guide field teams throughout the day.
  • Meet customer needs promptly.
  • Prior dispatch, scheduling, or call center experience.
  • Proficiency in Microsoft Office and multi-line phone systems.
  • Familiarity with local geography to support route planning.
  • Must report daily to the office (not a remote position).
  • Flexibility to work assigned shifts and weekend rotations as needed.
  • Must pass background check and drug screening.
  • Weekly pay via direct deposit.
  • Paid training and onboarding.
  • Insurance available after 31 days.
  • Low-cost medical (as low as $5/week).
  • Dental, vision, HSA/FSA.
  • 401(k) with company match.
  • 13 days PTO + 8 paid holidays.
  • Company-paid life insurance.
  • Clean office environment with strong team culture.
  • Career growth within a national service network.
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