HVAC Branch Service Manager

Johnson Controls • Orlando, FL

2d

About The Position

Join Our Team as an HVAC Branch Service Manager at Johnson Controls! Build Your Best Future with Us! Are you ready to take your career to the next level? At Johnson Controls, we are a global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join our winning team and build your best future with us! What We Offer: Competitive Salary Generous Paid Time Off: 15 days of vacation in your first year, plus holidays and sick time Comprehensive Benefits Package: Including 401K, medical, dental, and vision care available from day one Extensive Training Opportunities: On-the-job and cross-training with outstanding resources Supportive and Collaborative Team Environment Commitment to Safety: Through our Zero Harm policy Your Role: As an HVAC Branch Service Manager, you will: Manage Day-to-Day Service Operations: Ensure customer satisfaction and meet business objectives Supervise Service Team Managers: Oversee Truck Based Service Managers and Customer Service Representatives Direct the Service Business Support Team: Handle account management, invoicing, service order posting, and more Provide Coaching and Support: Implement business methodologies and service applications Drive Service Business Processes: Ensure training, communication, and reinforcement of processes Maintain Delivery Standards: Achieve balanced, profitable growth through effective execution What We’re Looking For: Experience: Minimum of 5 years managing service operations and/or service dispatch/scheduling Skills: Strong organizational, attention to detail, and interpersonal skills Multitasking Ability: Handle multiple projects with tact, cooperation, and persistence Prioritization: Prioritize work activities based on financial impact to business goals Communication: Competence in written and verbal communication Project Accounting Knowledge: Basic understanding of project accounting or costing principles Representation: Positively represent Johnson Controls and influence diverse teams Software Proficiency: Use of Service Management software and financial accounting systems Why Johnson Controls? At Johnson Controls, we empower our employees to thrive in an environment where your voice and ideas are heard. We are dedicated to supporting your physical, financial, and emotional well-being. Your next great opportunity is just a few clicks away! Check us out: Watch Our Video Apply Now and become a valued member of the Johnson Controls family! Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here. Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

Requirements

• Minimum of 5 years managing service operations and/or service dispatch/scheduling
• Strong organizational, attention to detail, and interpersonal skills
• Handle multiple projects with tact, cooperation, and persistence
• Prioritize work activities based on financial impact to business goals
• Competence in written and verbal communication
• Basic understanding of project accounting or costing principles
• Positively represent Johnson Controls and influence diverse teams
• Use of Service Management software and financial accounting systems

Responsibilities

• Manage Day-to-Day Service Operations: Ensure customer satisfaction and meet business objectives
• Supervise Service Team Managers: Oversee Truck Based Service Managers and Customer Service Representatives
• Direct the Service Business Support Team: Handle account management, invoicing, service order posting, and more
• Provide Coaching and Support: Implement business methodologies and service applications
• Drive Service Business Processes: Ensure training, communication, and reinforcement of processes
• Maintain Delivery Standards: Achieve balanced, profitable growth through effective execution

Benefits

• Competitive Salary
• Generous Paid Time Off: 15 days of vacation in your first year, plus holidays and sick time
• Comprehensive Benefits Package: Including 401K, medical, dental, and vision care available from day one
• Extensive Training Opportunities: On-the-job and cross-training with outstanding resources
• Supportive and Collaborative Team Environment
• Commitment to Safety: Through our Zero Harm policy

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed