HUMAN SERVICES PROGRAM CONSULTANT II - 64006362

About the position

This is a highly responsible position in the Ryan White HIV/AIDS Program (RWHAP) at the Sunshine Care Center (SCC) of the Florida Department of Health in Orange County. The incumbent serves as the Intensive Case Manager for clients accessing services directly at the SCC clinic, and from other public agencies who refer clients for HIV services. Incumbent works in partnership with partner Counties, and other AIDS Service Organizations (ASO's), including Community Based Organizations (CBO's). Incumbent reports directly to the Supervisor of Case Management.

Responsibilities

• Establish and maintain a caseload of no more than 35 clients and update case information for each client monthly.
• Provide at a minimum five (5) client services daily per provider schedule and accurately complete and scan documents into the State and RWHAP systems.
• Ensure RWHAP Eligibility determination in accordance with the most current Florida HIV procedure manual and funding source requirements.
• Complete the Acuity Assessment within 7 days of the initial client contact.
• Complete the Client Assessment and Plan of Care within 30 days of initial client contact.
• Monitor progress and sustainability of the Plan of Care through weekly contact with clients.
• Provide regular follow up with client's treatment adherence, medical care, detox, substance abuse, mental health treatment, legal services, and the ability to live independently.
• Document all client contact activities in HMS and Provide within 72 business hours of the activity date.
• Participate in all training activities and attend meetings as required by the funding source and Program Manager.
• Collaborate effectively with internal and external partners.

Requirements

• Willing to work with infectious disease patients (STDs/HIV/TB).
• Bachelor's Degree in social science or health discipline from an accredited college OR a Bachelor's Degree in any other discipline with at least 6 months of direct case management experience.
• Completion of Medical Case Management AETC Southeast AIDS Education course within 30 days of hire.
• At least 6 months verifiable experience working with electronic medical records systems.
• Successful completion of HIV 500/501 course within 6 months of hire.
• Willing to perform home visits for individuals from diverse backgrounds.
• Ability to bend, kneel, use fine motor skills, lift and carry a maximum of 25 pounds.
• Valid FL Driver's License and access to a personal vehicle.

Nice-to-haves

• Eligibility Experience
• Experience conducting program assessments and home visits.
• Current HIV 500/501 certification.
• Current Medical Case Management AETC Southeast AIDS Education certification.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers