About the position
The HR Operations Manager holds a critical responsibility for ensuring a positive employee experience throughout the entire employee lifecycle. This will be achieved through the oversight and strategic application of employee data spanning onboarding to offboarding.
Responsibilities
- Oversee data related to the employee life cycle, including onboarding, role and compensation changes, performance reviews, and offboarding
- Develop and implement processes to ensure a seamless and positive employee experience throughout the employee tenure at Xometry
- Manage employee records and data privacy compliance
- Oversee the HR Help Desk, providing timely and accurate support to employees on a variety of HR-related matters
- Provide reporting around important Help Desk metrics, including SLAs, first response resolution, etc
- Manage and optimize HR systems and technology, including HRIS, ATS, and performance management tools
- Identify opportunities for process improvement and automation to increase efficiency and reduce administrative burden
- Analyze HR data to identify trends and insights that can be used to improve HR practices and policies
- Develop and maintain key HR metrics and reports
- Ensure compliance with all applicable employment laws and regulations
- Stay up-to-date on changes in employment law and regulations and implement necessary updates to HR policies and procedures
Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field
- 7+ years of experience in HR Operations
- Strong knowledge of employment law and regulations
- Experience with HRIS systems and technology (experience with ADP Workforce Now is a preferred)
- Excellent organizational and time management skills with the ability to work independently and as part of a team
- Experience in a high-growth technology company
- Certification in Human Resources Management (SHRM-CP, PHR)
- Experience with data analytics and reporting tools
