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State of South Carolinaposted about 2 months ago
Hybrid • Columbia, SC
Executive, Legislative, and Other General Government Support
About the position
To provide ongoing technical support and maintenance of the Human Resources Information System (HRIS) and associated systems to include utilizing software platform to enhance, organize, and report on Human Resources (HR) information, in partnership with Information Technology (IT).
Responsibilities
- Serves as the first point of contact for employees relating to all HR information systems.
- Responds to SCEIS (HR) concerns by troubleshooting and investigating anomalies and escalating issues to subject matter experts as appropriate.
- Uses job aids, Standard Operating Procedures (SOPs), and other reference materials to assist in answering customer inquiries and resolving customer issues.
- Serves as the first point of contact for employees relating to the Employee Performance Management System (EPMS).
- Responds to EPMS concerns by troubleshooting and investigating anomalies and escalates issues to subject matter experts as appropriate.
- Assist with system integration testing, review of and correcting business process flows, reporting, etc.
- Support critical system maintenance and operational tasks within HRIS.
- Maintain existing and develop new process workflows where needed to support business goals, including the documentations, organization, and access for users.
- Evaluate, recommend, implement, and support process improvements and policy changes designed to improve efficiency and user experience within the system to meet department and organizational goals.
- Ensure security, end-user access, and data accuracy and integrity across all HR platforms for the entire employee life cycle, to meet organizational and auditing standards.
- Develop training materials and documentation needed to introduce any changes to any aspect of the Human Capital Management (HCM) Systems for the organization's users.
- Responsible for department reporting efforts.
- Serves as the HR Department's HCM system report writing expert.
Requirements
- A bachelor's degree in computer science or a related area and experience in computer system development and modification.
- Relevant experience may be substituted for the bachelor's degree on a year for year basis.
Nice-to-haves
- Bachelor's degree preferably in Human Resources, Computer Science, Information Technology, or another related field.
- Two (2) years of HRIS experience.
- Preferably experience in providing help desk functions in a SCEIS/SAP support model environment.
Benefits
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- State Retirement Plan and Deferred Compensation Programs
- REMOTE WORK: The option to work partially remote or adjusted work hours may be available after six (6) months of employment for approved positions
