HRIS Analyst

Insurance Corporation of British Columbia • North Vancouver, BC

1d • Hybrid

About The Position

We are looking for an enthusiastic and highly driven HRIS Analyst for a permanent position at our Corporate Head Office in North Vancouver. This role contributes to the development, sustainment, and support of Human Resources systems and activities within HR programs, business planning and operational requirements.

This position serves as a technical point of contact for our Human Resources systems and applications (primarily People Portal (SuccessFactors, Sodales) and legacy SAP system) and:

Provides first level technical support, advice, troubleshooting and resolution for incidents and tickets relating to all HR functional areas / modules;
Monitors, analyzes and supports the resolution of replication issues in collaboration with HR Administration and ISD;
Participates in and supports the Senior HRIS Analysts with ongoing system and data changes, fixes, and upgrades for all HR modules/applications;
Works closely with Senior HRIS Analysts and HR business colleagues to understand business processes, needs, problems and priorities;
Performs business analysis to elicit, refine, and document requirements and identify gaps, risks and dependencies;
Conducts testing (user acceptance, regression, production validation) and defect resolution in collaboration with HR and IT partners;
Partners with ISD to manage and administer system permissions and access requests.

Requirements

• HR education with knowledge of HR programs, concepts, and data
• Experience in HRIS administration (SuccessFactors, SAP)
• Experience in system sustainment and support practices
• Ability to collaborate effectively and contribute to a positive team environment
• Ability to deliver a customer-focused, professional approach
• Ability to build and maintain strong working relationships with internal HR and IT partners
• Ability to communicate clearly and adapt messaging to clearly convey concepts for both business and technical audiences
• Ability to quickly learn technical concepts, apply critical thinking, assess risk, and support collaborative problem-solving
• Ability to plan and manage work effectively, balancing competing priorities while taking ownership and driving tasks to completion
• Ability to work proactively and adapt in a changing environment

Responsibilities

• Provides first level technical support, advice, troubleshooting and resolution for incidents and tickets relating to all HR functional areas / modules
• Monitors, analyzes and supports the resolution of replication issues in collaboration with HR Administration and ISD
• Participates in and supports the Senior HRIS Analysts with ongoing system and data changes, fixes, and upgrades for all HR modules/applications
• Works closely with Senior HRIS Analysts and HR business colleagues to understand business processes, needs, problems and priorities
• Performs business analysis to elicit, refine, and document requirements and identify gaps, risks and dependencies
• Conducts testing (user acceptance, regression, production validation) and defect resolution in collaboration with HR and IT partners
• Partners with ISD to manage and administer system permissions and access requests

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed