HR Operations Manager

Crystal Pharmatech•Pleasanton, CA

1d•Onsite

About The Position

We are seeking a hands-on and detail-oriented HR Operations Manager to oversee human resources operations across our U.S. entities. This role is responsible for managing and executing core HR functions in a complex, multi-state, and global environment, ensuring accuracy, compliance, and operational efficiency. The position requires strong ownership of HR operations, including payroll coordination, benefits administration, employee lifecycle management, and compliance, while working closely with internal stakeholders and global teams to ensure alignment with company policies and leadership direction.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field
3-5 years of HR experience, with strong focus on HR operations, payroll, benefits, and compliance
Hands-on experience with multi-state employment laws (California required; New Jersey a plus)
Experience with HRIS/payroll systems such as ADP
Strong experience in benefits administration and vendor management
Experience working in a global or cross-border environment preferred
Experience in biotech, CRO, or regulated environments (GLP/GMP) is a plus

Responsibilities

Own and manage end-to-end HR operations across multiple U.S. entities, including onboarding, offboarding, employee records, and HR documentation
Execute HR processes in accordance with company policies, approval workflows, and leadership direction
Ensure accuracy, consistency, and proper documentation of employee data to support audit readiness and compliance
Oversee payroll coordination and ensure data accuracy within HRIS systems (experience with ADP preferred)
Administer employee benefits programs (medical, dental, vision, 401(k), leave programs) and serve as the primary point of contact for employee inquiries
Partner with brokers and vendors to manage benefits administration, billing, and issue resolution
Maintain and improve HR systems, workflows, and reporting processes to enhance operational efficiency
Ensure compliance with federal, state, and local employment laws, with strong focus on California and New Jersey requirements
Maintain and update employee handbooks, policies, and internal guidelines in alignment with regulatory standards
Support employee relations matters, including documentation, investigations, and coordination of disciplinary actions in alignment with company practices
Support recruitment processes, including job postings, interview coordination, and offer administration
Partner with hiring managers to ensure smooth onboarding and integration of new employees
Maintain recruiting records and ensure compliance with hiring procedures
Collaborate with internal teams (HR, Finance, IT) and external vendors to support HR operations and employee lifecycle processes
Work closely with global teams, including headquarters in China, to implement HR processes and ensure alignment across regions
Follow established frameworks and workflows to maintain consistency and operational control