HR Operations Manager
About The Position
The HR Operations Manager is a key leadership role within ABBYY’s global Human Resources function, reporting directly to the Director, Engagement. This role leads a global HR Operations team, with primary accountability for U.S. HR operations and responsibility for driving alignment, consistency, and operational excellence across regions. This role serves as the end-to-end owner of HR systems of record, including HiBob (HRIS) and Greenhouse (ATS), and is accountable for delivering scalable, compliant, and high-quality HR operations across the full employee lifecycle globally. While deep expertise in U.S. HR operations is essential, this role also requires the ability to operate in a global environment, partnering with regional stakeholders to standardize processes while accommodating local requirements. This is a hands-on leadership role for a builder-operator, someone who can lead and develop a team while designing and implementing scalable processes, workflows, and automation. A key focus of the role is reducing manual intervention and building efficient, technology-enabled HR operations at scale.
Requirements
- 7+ years of experience in HR Operations / People Operations
- Experience leading small, potentially distributed or global teams
- Deep expertise in U.S. HR operations (essential) with multi-state experience
- Experience supporting or partnering across global HR environments
- Proven ability to standardize processes across regions
- Proven ability to balance global scale with local compliance
- Strong experience in process design and transformation
- Strong experience in automation and workflow implementation
- Hands-on experience with HRIS (HiBob desired) and ATS platforms such as Greenhouse
Responsibilities
- Lead, coach, and develop a small, globally distributed HR Operations team
- Drive consistency in service delivery, processes, and standards across regions
- Balance global standardization with local compliance requirements
- Establish clear SLAs, priorities, and performance expectations
- Act as the primary escalation point for complex and cross-regional issues
- Own and operate HR Operations for the U.S. employee population, ensuring full compliance with federal, state, and local requirements
- Provide leadership and oversight to global HR operations delivery, ensuring alignment and consistency across regions
- Drive end-to-end excellence across the full employee lifecycle globally, including: Onboarding and hiring support, Job and compensation changes, Leaves of absence, Offboarding
- Partner with regional stakeholders to ensure global processes are scalable, efficient, and locally compliant
Benefits
- Three weeks of PTO
- 15 paid holidays
- Floating holidays
- Increased holiday allowance based on tenure
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with up to a 4% employer match
- Gym membership subsidy
- Pet insurance
- College Savings Plan
- Employee Assistance Program (EAP)
- Remote and hybrid working options
- Flexible hours
- Two paid volunteering days off every year
- Paid parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
