HR Onboarding Specialist

U.S. Bank • Minneapolis, MN

3d • $21 - $28 • Hybrid

About The Position

The HR Onboarding Specialist is responsible for managing and executing the end-to-end onboarding experience, from pre-employment through post-hire. This role serves as a key point of contact for new hires, hiring managers, and business partners, ensuring a seamless, compliant, and high-quality transition into the organization. The HR Onboarding Specialist partners closely with Line of Business leaders, Human Resources, and Risk teams to deliver a consistent and engaging onboarding experience that supports employee success from day one.

Requirements

• Customer Focus: Demonstrates a strong service orientation, building trust and credibility with new hires and business partners. Accurately assesses stakeholder needs and delivers effective, practical solutions while balancing business priorities.
• Communication: Communicates clearly, professionally, and effectively across written and verbal channels. Adapts messaging for a variety of audiences, including employees, managers, and senior stakeholders.
• Problem Solving & Critical Thinking: Proactively identifies issues, assesses root causes, and drives resolution independently or through collaboration. Exercises sound judgment, logic, and resourcefulness in complex or ambiguous situations.
• Time Management & Execution: Effectively prioritizes tasks, manages competing deadlines, and ensures timely completion of onboarding activities. Demonstrates strong organizational skills and attention to detail in a fast-paced environment.
• Process Improvement Mindset: Understands interdependencies across onboarding processes and systems. Identifies opportunities to streamline workflows and enhance the overall onboarding experience.
• Technical & Functional Knowledge: Experience with HR systems (e.g., Workday) and Microsoft Office tools (Word, Excel, PowerPoint). Ability to analyze, interpret, and manage data to support onboarding processes. Foundational knowledge of HR functions, including recruitment, payroll, and benefits.
• Confidentiality & Integrity: Maintains the highest level of discretion and professionalism when handling sensitive and confidential information.

Responsibilities

• Coordinate and manage all aspects of the onboarding lifecycle, including pre-hire requirements, offer acceptance transition, and new hire integration
• Serve as a primary liaison for new hires and managers, providing guidance, timely communication, and issue resolution
• Ensure completion and accuracy of onboarding documentation, background processes, and compliance requirements
• Partner with HR, Risk, and business stakeholders to address onboarding needs, resolve escalations, and maintain alignment with policies and procedures
• Monitor onboarding progress and proactively identify and resolve delays, risks, or gaps in the process
• Deliver a high-touch, customer-focused onboarding experience that promotes engagement and retention
• Identify opportunities for process improvement and contribute to enhancements in onboarding workflows, tools, and communications
• Maintain strict confidentiality of sensitive employee information, including personal, compensation, and benefits data

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed