Pacific Hospitality Groupposted 28 days ago
Phoenix, AZ
Accommodation

About the position

Pacific Hospitality Group is seeking a dedicated individual to join our housekeeping team. The role involves inspecting all assigned rooms pre-arrival, providing daily reports to the Director of Housekeeping, and ensuring that rooms cleaned by staff meet our high standards before being turned over to Housekeeping Supervisors. The position requires effective communication with the Housekeeping office and Supervisors to request necessary supplies, as well as the proper use and security of keys. Additionally, the individual will be responsible for checking inventory in rooms, reporting any missing items, and ensuring cleanliness according to established checklists. The role also includes reporting maintenance requests and assisting in cleaning rooms when necessary.

Responsibilities

  • Inspects all assigned rooms pre-arrival.
  • Provide reports to Director of Housekeeping daily.
  • Inspect rooms cleaned by staff and ensure all inventories are in and the guest room is cleaned properly before turning into Housekeeping Supervisors.
  • Communicate with Housekeeping office and Housekeeping Supervisors to request needed supplies.
  • Properly use, secure and return the key on a daily basis.
  • Immediately report all lost and found items to the Housekeeping Department.
  • Checks inventory in rooms such as linen, remote controls, decor, dish and cookware, paper products, cleaning supplies and electric appliances.
  • Reports any missing inventory.
  • Checks cleanliness of the rooms using proper checklist.
  • Reports any maintenance request to the Engineering Department.
  • Reports to supervisor or managers any unsatisfactory work done in rooms.
  • Assists in cleaning rooms when necessary.

Requirements

  • Prior housekeeping experience in a hotel setting.
  • Must be available weekends and holidays.
  • Ability to use hands to finger, handle, or feel.
  • Regularly required to stand for periods of time.
  • Occasionally required to sit, walk, push, pull and reach with hands and arms.
  • Must occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice-to-haves

  • Ability to interact with all associates and guests of the hotel.
  • One year experience in similar role.
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