Housekeeping Manager (55019)

PROVIDENCE HOSPITALITY GROUP•Telluride, CO

13d•Onsite

About The Position

Welcome Guests to Telluride’s Living Room The Hotel Telluride. It is where guests become locals. It’s where locals gather to hear live music. It’s where guests become friends. The Hotel Telluride is a boutique chalet with a European feel, situated in authentic Downtown Telluride, surrounded by the San Juan Mountains. Come and join us as we encourage our guests to spend their days falling in love with the town of Telluride and rest easy knowing that our knowledgeable staff will take care of them. The Hotel Telluride is proudly managed by Providence Hospitality Partners, which is based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance. Providence Hospitality Partners is based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance. SUMMARY: The Housekeeping Manager oversees and coordinates daily operations of the housekeeping department to ensure highest standards for cleanliness, product quality, and guest service for the hotel.

Requirements

Demonstrated proficiency in supervising and motivating subordinates
Commitment to excellence and high standards
Basic competence in subordinates’ duties and tasks
Ability to work with all levels of management
Strong organizational, problem-solving, and analytical skills
Ability to manage priorities and workflow
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Ability to work independently and as a member of various teams and committees
Strong interpersonal skills
Ability to deal effectively with a diversity of individuals at all organizational levels.
Good judgement with the ability to make timely and sound decisions
Creative, flexible, and innovative team player
Ability to understand any and all safety requirements and cautions
Ability to perform the physical labor necessary
Two to four years of housekeeping or related experience or equivalent required

Nice To Haves

Bilingual skills a plus

Responsibilities

Ensures that all areas of the hotel are properly cleaned and ready for guests’ arrival
Anticipates and assesses guests’ needs and responds in a courteous and professional manner
Interfaces with appropriate hotel staff/managers to receive information regarding housekeeping needs; ensures timely response to requests
Interfaces with maintenance/engineering to report/recommend maintenance/repair needs
Monitors and maintains proper inventory levels; authorizes purchase orders for supplies and equipment
Supervises and assists staff in housekeeping duties
Controls storage of lost and found items
Ensures housekeeping carts are well maintained
Inspects rooms on a daily or other scheduled basis
Develops, implements, and maintains deep cleaning schedules
Develops, implements, and monitors department budget; manages expenses within approved budget constraints
Prepares accurate and timely reports as required
Hires, trains, supervises, motivates, and develops housekeeping staff; manages schedules and workflow
Assigns duties and monitors quality of work; assures staff conforms to organizational policies and procedures and safety regulations
Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance
Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions
Performs other related duties as assigned by management
Directly supervises employees within the department(s)
Indirectly supervises employees within the department(s)
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems