Sea Island - Sea Island, GA

posted about 1 month ago

Sea Island, GA
Accommodation

About the position

The position involves providing friendly, attentive, and timely service, which includes performing physical assistance such as lifting and moving heavy objects, and carrying out physically demanding household duties. The role promotes the Sea Island legacy of warm, genuine hospitality and requires upholding and ensuring compliance with all company and departmental policies and procedures.

Responsibilities

  • Practice established safety procedures in all facets of job activity
  • Move furniture or heavy objects as instructed by management
  • Transport soiled linens to a designated pick-up point and assist with the delivery of clean linens
  • Wash windows, patio furniture, patio railings, floors, mats outside of rooms, entry doors, cobwebs, elevators, stairwells, clean walls, replace light bulbs and clean light fixtures
  • Assist in deep clean projects as requested
  • Pick-up trash and household garbage from cottages as requested
  • Properly maintain all equipment used and store in designated areas
  • Install any 'extras' as requested, such as microwaves, bed boards, cribs, dehumidifiers, etc.
  • Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island
  • Complete a Guest Problem Resolutions (GPR) form on any issues and follow-up as needed
  • Maintain cleanliness and organization in all work areas
  • Uphold appropriate departmental standards of quality/timing
  • Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices to supervisor immediately
  • Attend all scheduled employee meetings and bring suggestions for improvement
  • Execute other duties as delegated by leadership

Requirements

  • Previous housekeeping experience preferred
  • Previous experience in a luxury hotel or resort preferred
  • Valid Georgia Driver's License
  • Must have a favorable driving history
  • Must be 21 years of age or older to drive a company vehicle and pass a yearly Motor Vehicle Report (MVR) review
  • Experience with floor care, cleaning chemicals, housekeeping equipment and accessories, ladders, and operating a lift truck preferred
  • Consistently aspires to fulfill core Company values: Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust
  • Exhibits the Sea Island Five-Star Behavior Standards with guests, members, and co-workers
  • Must possess a positive attitude and ability to work with a variety of people efficiently and effectively
  • Must be detail-oriented and able to manage competing priorities and multiple deadlines in a fast-paced environment
  • Ability to easily adapt to organizational and environmental changes
  • Must be flexible to working days, early mornings, evenings, weekends, and holidays
  • Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy
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