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Marriott International - Big Sky, MT

posted about 1 month ago

Full-time - Entry Level
Big Sky, MT
101-250 employees
Accommodation

About the position

The House Attendant position at Residence Inn Big Sky/The Wilson Hotel involves maintaining cleanliness and organization in public hotel areas while ensuring guest satisfaction. The role requires a focus on sustainability and adherence to hotel standards, with opportunities for career growth within the housekeeping department.

Responsibilities

  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly.
  • Collect trash from the service landings and dispose of it in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to the laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM's EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.
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